Restaurant service basics
de Sondra J. Dahmer, Kurt W. Kahl · Publicada por primera vez en 2002
"Preferences in cuisine may vary, but the demand for great service - the keystone of any restaurant's success - never fades. This concise yet comprehensive guide helps restaurant managers and staffs in all types of dining establishments provide first-rate food and beverage service to every customer and create an excellent dining experience."--Jacket.
