Service transition based on ITIL V3de Jan Van BonMateriasComputer technical supportSupport services (Management)ManagementInformation technologyEdiciones (1)Service transition based on ITIL V3 (2008)Van Haren Pub. · inglés · ISBN 9789087531263Más obras de Jan Van BonThe guide to IT service management 2002Itil A PocketguideService Design Based on ITIL V3 Best Practice Van Haren Publishing