CCompetenciesCompetenciesde Bernard WynneEdiciones (1)Competencies (1996)Technical Communications(Publishing Limited · inglésMás obras de Bernard WynneMManaging Human Resources in Call Centres (Chandos Business GManaging Human Resources in Call Centres (Chandos Business Guides: Human Resources & Training)A competency based approach to training and developmentPPerformance appraisalPerformance appraisal
MManaging Human Resources in Call Centres (Chandos Business GManaging Human Resources in Call Centres (Chandos Business Guides: Human Resources & Training)