Bernard Wynne · 6 obras en el catálogoObrasMManaging Human Resources in Call Centres (Chandos Business GManaging Human Resources in Call Centres (Chandos Business Guides: Human Resources & Training)CCompetenciesCompetenciesA competency based approach to training and developmentPPerformance appraisalPerformance appraisalPPredicting managerial successPredicting managerial successTraining and the Bottom Line
MManaging Human Resources in Call Centres (Chandos Business GManaging Human Resources in Call Centres (Chandos Business Guides: Human Resources & Training)