Hernon, Peter.
· 20 obras en el catálogo
Obras
An action plan for outcomes assessment in your library
Assessing service quality
Delivering satisfaction and service quality
Developing collections of U.S. government publications
Federal information policies in the 1980s
GPO's depository library program
Library and library-related publications
Microforms and government information
The next library leadership
Public access to New Zealand government information
Service quality in academic libraries
Statistics for library decision making
Unobtrusive testing and library reference services
Use and non-use of government publications by social scientists in selected academic institutions
Use of government publications by social scientists
NASA/DoD aerospace knowledge diffusion research project
Public access to government information
Statistics
Evaluation and library decision making
