Statisticsde Hernon, Peter.MateriasInformation scienceLibrary statisticsStatistiekBibliotheekbeheerStatisticsEdiciones (2)Statistics (1994)Ablex Pub. Corp. · inglésStatistics (1991)Ablex Pub. Corp. · inglésMás obras de Hernon, Peter.An action plan for outcomes assessment in your libraryAssessing service qualityDelivering satisfaction and service quality