Colin G. Armistead
· 17 obras en el catálogo
También catalogado como: Colin Armistead
Obras

Inspired customer service

Operations management in service industries and the public sector
Research into management in the services sector
Service Management Audit
Operations Management in Service Industries Tm T/a

Services Management
Knowledge Management

Future of Services Management (Cranfield Management Research)
Resource activity mapping

Outstanding customer service
Corporate eLearning
