UUntangling the intangiblesUntangling the intangiblesde Colin G. ArmisteadEdiciones (1)Untangling the intangibles (1995)Bournemouth University · inglésMás obras de Colin G. ArmisteadInspired customer serviceOperations management in service industries and the public sectorRResearch into management in the services sectorResearch into management in the services sector
OOperations Management in Service Industries Tm T/aOperations Management in Service Industries Tm T/a