The customer revolution
de Patricia B. Seybold, Ronni T. Marshak
Focuses on the customer as the driving force behind the Internet economy and explains how customer loyalty and satisfaction can affect business success.
de Patricia B. Seybold, Ronni T. Marshak
Focuses on the customer as the driving force behind the Internet economy and explains how customer loyalty and satisfaction can affect business success.
Random House Business Books · inglés · ISBN 9780712669849
