Revolution!
Edición de la obra The customer revolution
| Autor | Patricia B. Seybold, Ronni T. Marshak |
|---|---|
| Editorial | Random House Business Books |
| Fecha de publicación | March 12, 2001 |
| Idioma | inglés |
| Páginas | 416 |
| Formato | Hardcover |
| ISBN-13 | 9780712669849 |
| ISBN-10 | 0712669841 |
| Número de Cutter | S519r |
Focuses on the customer as the driving force behind the Internet economy and explains how customer loyalty and satisfaction can affect business success.