TTesting a conceptual framework for consumer service marketinTesting a conceptual framework for consumer service marketingde John E. G. BatesonMateriasMarketingService industriesEdiciones (1)Testing a conceptual framework for consumer service marketing (1978)Marketing Science Institute · inglésMás obras de John E. G. BatesonTThe effects of perceived control and customer crowding on thThe effects of perceived control and customer crowding on the service experience1990Managing services marketing1989BBundle : Services MarketingBundle : Services Marketing
TThe effects of perceived control and customer crowding on thThe effects of perceived control and customer crowding on the service experience1990
