Services MarketingOperation, Management, and Strategyde Kenneth E. ClowMateriasService industriesMarketingCustomer servicesEdiciones (1)Services Marketing (2004)Atomic Dog Publishing · inglés · ISBN 9781592600465Más obras de Kenneth E. ClowConcise Encyclopedia of AdvertisingCConcise encyclopedia of insurance termsConcise encyclopedia of insurance termsEEssentials of MarketingEssentials of Marketing