Service operations managementde Robert Johnston, Graham ClarkMateriasService industriesManagementService industries, managementEdiciones (1)Service Operations Management (2005)Prentice Hall · inglés · ISBN 9780273683674Más obras de Robert JohnstonEEncyclopedia of U.S. political historyEncyclopedia of U.S. political historyWallpaper City Guide New York Wallpaper City Guides Phaidon PressOperations and process management