Service Fanaticsde James MerlinoMateriasHospitalsMedical carePatient satisfactionPersonal NarrativesPatient SatisfactionOrganizational Case StudiesPhysician-Patient RelationsQuality of Health CareCleveland Clinic FoundationEdiciones (1)Service Fanatics (2014)McGraw-Hill Education · ISBN 9780071833257Más obras de James MerlinoZero HarmEEngaged CaregiverEngaged CaregiverVer todas las obras de James Merlino →