Itil Service Transitionde Stationery OfficeMateriasInformation technologyManagementSupport services (Management)Technologie de l'informationGestionServices de soutien (Gestion)BUSINESS & ECONOMICSCOMPUTERSComputer LiteracyComputer ScienceData ProcessingHardwareEdiciones (1)Itil Service Transition (2011)Stationery Office Books (TSO) · ISBN 9780113313068Más obras de Stationery OfficeService OperationItil Service StrategyItil Foundation HandbookContinual Service Improvement