Continual Service Improvementde Stationery OfficeMateriasComputer industryIndustriesInformation technologyManagementSupport services (Management)Technologie de l'informationGestionServices de soutien (Gestion)COMPUTERSComputer LiteracyComputer ScienceData ProcessingEdiciones (1)Continual Service Improvement (2011)Stationery Office Books (TSO) · ISBN 9780113313082Más obras de Stationery OfficeService OperationItil Service StrategyItil Foundation Handbook