
Difficult Conversations
de Douglas Stone, Bruce Patton, Sheila Heen, Roger Drummer Fisher · Publicada por primera vez en 1999
3.8 · 6 votos
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.



