Difficult Conversations
Edición de la obra Difficult Conversations
| Autor | Douglas Stone, Bruce Patton, Sheila Heen |
|---|---|
| Editorial | Penguin Books Ltd |
| Fecha de publicación | May 25, 2000 |
| Páginas | 272 |
| ISBN-13 | 9780140277821 |
| ISBN-10 | 014027782X |
| Número de Cutter | S877d |
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.