The customer satisfaction audit
an eight step approach to ensure that your firm stays focused on customer needs to promote real gains.
Edición de la obra The customer satisfaction audit
| Autor | Abram Bluestein |
|---|---|
| Editorial | Financial Times Management |
| Lugar | London |
| Idioma | inglés |
| Páginas | 52 |
| ISBN-10 | 0273639501 |
| OCLC | 59563473 |
| Serie | The portfolio of company audits |
| Número de Cutter | B658c |