Service quality improvement
the customer satisfaction strategy for health care/ Wendy Leebov and Gail Scott.
Edición de la obra Service quality improvement
| Autor | Wendy Leebov |
|---|---|
| Editorial | American Hospital Publishing |
| Lugar | Chicago, IL |
| Páginas | 362 |
| ISBN-10 | 1556481101 |
| OCLC | 28798196 |
| Número de Cutter | L482s |