Edición de la obra Public services delivery
| Autor | Anwar Shah |
|---|---|
| Editorial | World Bank |
| Fecha de publicación | 2005 |
| Lugar | Washington, D.C |
| Idioma | inglés |
| Páginas | 219 |
| ISBN-13 | 9780821361405, 9780821361412 |
| ISBN-10 | 0821361406, 0821361414 |
| OCLC | 57749734 |
| LCCN | 2005043246 |
| Serie | Public sector, governance, and accountability series |
| Número de Cutter |
S525p |
Focuses on measuring government performance in the delivery of public services. Presents ideas on the measurement of the whole of government performance and for selected sectors. Addresses two issues: (a) whether the public manager is delivering services consistent with citizen preferences; and (b) whether the public manager is providing services of a given quality in the least-cost manner.