Managing Web-Based Customer Experiences
Self-Service Integrated with Assisted-Service
Edición de la obra Managing web-based customer experiences
| Autor | Jon Anton, Mike Murphy |
|---|---|
| Editorial | The Anton Press |
| Fecha de publicación | August 6, 2003 |
| Páginas | 186 |
| Formato | Paperback |
| ISBN-13 | 9780971965249 |
| ISBN-10 | 0971965242 |
| OCLC | 318646377 |
| Número de Cutter | A634m |