
Customer Service at a Crossroads
What You Do Next to Improve Performance Will Determine Your Company's Destiny
Edición de la obra Customer Service at a Crossroads
| Autor | Matt McConnell, Jon Anton |
|---|---|
| Editorial | The Anton Press |
| Fecha de publicación | April 14, 2003 |
| Páginas | 166 |
| Formato | Paperback |
| ISBN-13 | 9780971965263 |
| ISBN-10 | 0971965269 |
| OCLC | 52817823 |
| Número de Cutter | M478c |