Robert Bacal
· 27 obras en el catálogo
Obras

Defusing Hostile Customers Workbook (Public Sector)

Frases Perfectas Para Fijar Metas De Desempeno/ Perfect Phrases for Setting Performance Goals

Perfect phrases for managing your small business

Perfect Phrases for Performance Reviews

Perfect phrases for setting performance goals

Perfect phrases for managing your small business

Perfect phrases for customer service

Performance management

The complete book of perfect phrases for high performing sales professionals
2010

The complete idiot's guide to dealing with difficult employees
2000

A Critical Look At Performance Management Systems - Why Don't They Work?
1994
Defusing Hostile / Volatile Situations
1995

Performance management
1999

The Complete Idiot's Guide(R) to Consulting
2002

The Manager's Guide to Performance Reviews
2003

Perfect Phrases for Customer Service
2004

How to manage performance
2003

Frases perfectas para satisfacer al cliente / Perfect phrases for customer satisfaction (Spanish Edition)
Perfect Phrases for Customer Service, Second Edition
