Richard Y. Chang
1955 · 40 obras en el catálogo
Obras

The passion plan at work
2001

Performance scorecards
2000
Performance scorecards

Measuring Organizational Improvement Impact (Quality Improvement Series)

Measuring team performance
Successful problem solving
Passion Plan at Work
Measuring Organizational Improvement Impact
Satisfying Internal Customers First!

Ten tools for quality

Measuring organizational improvement impact

Continuous improvement tools

Succeeding As a Self-Managed Team

Improving Through Benchmarking
Performance Scorecards
Workplace Diversity Set
High Performance Team Set
High-Impact Training Series Set

Continuous Improvement Tools Vol. 2

Step-by-Step Problem Solving
Continuous Process Improvement
