Anders Gustafsson1960 · 4 obras en el catálogoObrasCompeting in a service economyIImproving Customer Satisfaction, Loyalty, and ProfitImproving Customer Satisfaction, Loyalty, and ProfitNew service development and innovation in the new economyAArkeologihistoria som historia och som arkeologiArkeologihistoria som historia och som arkeologi
IImproving Customer Satisfaction, Loyalty, and ProfitImproving Customer Satisfaction, Loyalty, and Profit