UUsing Employee Development ProcessUsing Employee Development Processde Natalie L. PetouhoffEdiciones (1)Using Employee Development Process (2010)Pearson Education, Limited · inglés · ISBN 9780131779884Más obras de Natalie L. PetouhoffRecruiting and retaining call center employeesBBe the Best Agent Ever!Be the Best Agent Ever!UUltimate Success BlueprintUltimate Success Blueprint