Total QualityManagement, Organization and Strategyde James R. EvansMateriasTotal quality managementEdiciones (1)Total Quality (2004)South-Western College Pub · inglés · ISBN 9780324301595Más obras de James R. EvansAdministracion y Control de la CalidadAn Introduction to Six Sigma and Process ImprovementApplied Production and Operati Ons Manag