The Loyal CustomerA Lesson From a Cab Driverde Shep HykenMateriasCustomer servicesCustomer relationsSuccess in businessService à la clientèleSuccès dans les affairesEdiciones (1)The Loyal Customer (1999)Alan Pr · ISBN 9780963782014Más obras de Shep HykenOnly The Best On Leadership (Only The Best Series)The amazement revolutionAmaze Every Customer Every Time