The knowledge engine

de Lloyd Baird, John C. Henderson

"The Knowledge Engine includes a wealth of practical tools that organizations can use to put each step of the knowledge-performance cycle into actual practice. An "After Action Review," for instance, helps explore lessons learned from performance and a "Peer Review" gets what others know into the performance process quickly." "The Knowledge Engine not only explains the principles of creating and leveraging knowledge as an asset that will provide a competitive advantage - it gives concrete examples of how to do it right now. The authors provide extensive illustrations of how leading organizations are getting improved performance and bottom line results by creating their own "knowledge engines," and offer a framework to help any organization implement systems and procedures for leveraging its knowledge assets."--Jacket.