The C.R.M. pocketbookde David AlexanderMateriasCustomer relationsManagementService à la clientèleRelations de travailEdiciones (1)C.R.M. (Management Pocketbook Series) (2001)Management Pocketbooks · inglés · ISBN 9781870471978Más obras de David AlexanderHop Into ActionSSwitchbackSwitchbackPrinciples of emergency planning and management