Taming Intractable Conflicts

de Chester A Crocker, Fen Osler Hampson, Pamela R Aall

The authors of this provocative volume argue that intractable conflicts are not impervious to effective mediation—if the mediator knows what to do and when to do it. Written from the mediators point of view, Taming Intractable Conflicts lays out the steps involved in tackling the most stubborn of conflicts. It first puts mediation in a larger context, exploring why mediators choose or decline to become involved, what happens when they get involved for the wrong reasons, and the impact of the mediators institutional and political environment. It then discusses best mediation tradecraft at different stages: at the beginning of the engagement, when the going gets very rough, during the settlement negotiations, and in the post-settlement implementation stage.