Supervising complex interdependent work processes
Many organizational theorists have argued that supervision is increasingly obsolete. One of the main supporting arguments is that a growing proportion of tasks are complex and interdependent and that such tasks are best managed by teams with little supervision. I explore one prototypical process, and find that it functions best with smaller rather than larger spans of control.
Ediciones (1)
- Supervising complex interdependent work processes (1996)
Division of Research, Harvard Business School · inglés
