Services managementde Roland Van Dierdonck, Bart Van LooyMateriasService industriesManagementDienstensectorDienstverleningDienstleistungsbetriebServicesMarketingGestionEdiciones (2)Services Management (2006)
CCrossing Borders and Boundaries, 7th International Euroma CoCrossing Borders and Boundaries, 7th International Euroma Conference, Ghent, Belgium. International Journal of Operations and Production Management, Volume 22, Issue 12