Research methods in service industry managementde Nick JohnsMateriasManagementMethodologyResearchService industriesService industries, managementResearch, methodologyEdiciones (1)Research methods in service industry management (1998)Cassell · inglésMás obras de Nick JohnsTTrust and substitutes for trustTrust and substitutes for trustProductivity management in hospitality and tourismHuman 76
OOperational Techniques for the Hospitality Industry (ResourcOperational Techniques for the Hospitality Industry (Resource Based Series for Hospitality and Tourism)