QMS Conversion
de David Hoyle
QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business benef.
Materias
Ediciones (2)
- QMS Conversion (2002)
Elsevier · inglés · ISBN 9780080492193
- QMS conversion (2002)
Butterworth-Heinemann · inglés
