MManaging Face-to-face CommunicationManaging Face-to-face Communicationde Allen IveyEdiciones (1)Managing Face-to-face Communication (1988)Chartwell-Bratt Ltd · ISBN 9780862381608Más obras de Allen IveyMicrocounselingEssential Theories of Counseling and PsychotherapyBBasic Attending SkillsBasic Attending Skills