Juran's quality handbook

de J. M. Juran, A. Blanton Godfrey, Joseph M. Juran

"The essential reference in quality engineering and management practices, Juran's Quality Handbook has been completely updated for this new edition. Contributed, revised, and edited by a global team of industry experts, this new edition provides penetrating coverage of the newest methods in planning, control, and results, delivering all the tools necessary for successful quality engineering and management well into the next century."--Jacket.