Effective Collaboration Between CX and Customer Service
de Leslie Flack, Ragna Ghoreishi, Rosaria Cirillo Louwman, Mumbi Odame, Magda Prada
de Leslie Flack, Ragna Ghoreishi, Rosaria Cirillo Louwman, Mumbi Odame, Magda Prada
Customer Experience Professionals Association · inglés · ISBN 9781958868096
Customer Experience Professionals Association · inglés · ISBN 9781958868089