E-business and ERP

de Grant Norris, James R. Hurley, Kenneth M. Hartley, John R. Dunleavy, John D. Balls, John Dunleavy

"E-Business and ERP: Transforming the Enterprise presents E-business procedures to help companies link their existing ERP systems with the information capabilities of their customers; a new approach to valuing ERP and e-business investments; a guide to achieving the right balance among technology, processes, and people while undertaking a major e-business effort; a framework for understanding e-business opportunities within the context of a traditional enterprise and its infrastructure; in-depth analysis of how the Internet impacts supply chain management, customer relationship management (CRM), and shared services; and a look into the future of ERP and Web-based technologies."--Jacket.