CCustomer Satisfaction is Worthless, Customer Loyalty is PricCustomer Satisfaction is Worthless, Customer Loyalty is Pricelessde Jeffrey GitomerMateriasConsumer satisfactionCustomer servicesCustomer relationsEdiciones (1)Customer Satisfaction is Worthless, Customer Loyalty is Priceless (2005)Bard Press · inglés · ISBN 9781885167637Más obras de Jeffrey GitomerEl pequeno libro amarillo de la Actitud ¡SI!
Jeffrey Gitomers Little Gold Book Of Yes Attitude How To Find Build And Keep A Yes Attitude For A Lifetime Of Success