Crisis Communication Planning Strategiesde James E. LukaszewskiEdiciones (1)Crisis Communication Planning Strategies (2000)Public Relations Society of America · inglés · ISBN 9781883291266Más obras de James E. LukaszewskiWWhy Should the Boss Listen to You?Why Should the Boss Listen to You?LLukaszewski on Crisis CommunicationLukaszewski on Crisis CommunicationMManager's Guide to Handling the Media in CrisisManager's Guide to Handling the Media in Crisis
AAnswering Tough, Touchy, Sensitive Questions and Responding Answering Tough, Touchy, Sensitive Questions and Responding to Emotional Questioners
