Crisis Communication Plan Components and Modelsde James E. LukaszewskiEdiciones (1)Crisis Communication Plan Components and Models (2005)The Lukaszewski Group Inc. · ISBN 9781883291402Más obras de James E. LukaszewskiWWhy Should the Boss Listen to You?Why Should the Boss Listen to You?LLukaszewski on Crisis CommunicationLukaszewski on Crisis CommunicationMManager's Guide to Handling the Media in CrisisManager's Guide to Handling the Media in Crisis
AAnswering Tough, Touchy, Sensitive Questions and Responding Answering Tough, Touchy, Sensitive Questions and Responding to Emotional Questioners