The customer rules
the 39 essential rules for delivering sensational service
Edición de la obra The customer rules
| Autor | Lee Cockerell |
|---|---|
| Editorial | Profile Books, Profile Books Limited |
| Fecha de publicación | 2013 |
| Lugar | London |
| Idioma | inglés |
| Páginas | 189 |
| ISBN-13 | 9781781251225, 9781847659781 |
| ISBN-10 | 1781251223 |
| OCLC | 820110253 |
| Número de Cutter | C666c |
The former executive vice president of Walt Disney World examines how to serve customers with consistency, efficiency, creativity, and sincerity.