The complete guide to IT service level agreements
matching service quality to business needs
Edición de la obra The Complete Guide to IT Service Level Agreements
| Autor | Andrew Hiles |
|---|---|
| Editorial | Elsevier Advanced Technology |
| Fecha de publicación | 1991 |
| Lugar | Oxford, UK |
| Idioma | inglés |
| Páginas | 169 |
| ISBN-10 | 1856170632 |
| LCCN | 91176717 |
| Número de Cutter | H644c |
This book is supposed to contain everything about IT service agreements.