Targeting high-value customers
what airlines can teach other industries about managing present and future customer value
Edición de la obra Targeting high-value customers
| Autor | Merlin Stone |
|---|---|
| Editorial | Policy Publications |
| Fecha de publicación | 1997 |
| Lugar | Bedford |
| Idioma | inglés |
| Páginas | 20 |
| Serie | Close to the customer · Management briefing |
| Número de Cutter | S879t |