Strategic performance management

leveraging and measuring your intangible value drivers

Edición de la obra Strategic performance management

"This book is about strategic performance management for the Twenty-First Century organization. In a practical step-by-step approach it navigates you through the identification, measurement, and management of the strategic value drivers as enablers of superior performance. Using many real life examples this book outlines how organizations can visualize their value creation, design relevant and meaningful performance indicators to assess performance, and then use them to extract real management insights and improve everyday strategic decision making as well as organizational learning." "This book is not only suitable for leading international corporations, but has been designed to be equally appropriate for not-for-profit organizations, central and local government institutions, small and medium sized businesses, and even departments and business units. The ideas, tools, and templates provided allow you to apply them straight away and transform the way you manage strategic performance at all levels of your organization."--Jacket.