Strategic Customer Service
Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Edición de la obra Strategic Customer Service
| Autor | John Goodman |
|---|---|
| Editorial | AMACOM |
| Fecha de publicación | Feb 05, 2019 |
| Páginas | 288 |
| Formato | hardcover |
| ISBN-13 | 9780814439050 |
| ISBN-10 | 0814439055 |
| Número de Cutter | G653s |