Service Management
Operations, Strategy, Information Technology
Edición de la obra Service Management
| Autor | James A. Fitzsimmons |
|---|---|
| Editorial | McGraw-Hill |
| Formato | hardcover |
| ISBN-13 | 9780078024078 |
| ISBN-10 | 0078024072 |
| OCLC | 809456943 |
| LCCN | 2012036157 |
| Número de Cutter | F562s |