
Service Fascination
Gaining Competitive Advantage through Experiential Self-Service Systems
Edición de la obra Service Fascination
| Autor | Christian Zagel |
|---|---|
| Editorial | Springer Gabler |
| Fecha de publicación | Dec 11, 2015 |
| Páginas | 360 |
| Formato | paperback |
| ISBN-13 | 9783658116729 |
| ISBN-10 | 3658116722 |
| Número de Cutter | Z18s |